Build your brand with business text messaging.
Send and receive SMS online and engage with customers, leads, and staff across the globe, easily.
customers check their phone within 20 mins of waking up
customers reply to an SMS within 10 mins of receiving it
customers prefer to text a business, rather than call or email
Here’s how a speedy text messaging service can help your business boom.
SMS for marketing campaigns.
Drive more sales by sending personalised offers or abandoned cart reminders via SMS, and reach customers where they are – on their phone.
- Use automated SMS
- Send bulk SMS
- Track, monitor, and analyse
SMS reminders and notifications.
Say goodbye to no-shows by sending automated text reminders in bulk
– and boost ROI without breaking
a sweat.
- Fill empty seats
- Increase productivity
- Send time-sensitive messages
SMS for customer support.
Your customers want to message you on the go. Chat with them over SMS for speedy support and efficient ticket closure.
- Have two-way conversations
- Manage multiple chats at once
- Boost customer experience
SMS for operations.
Coordinate staff rostering easily by using a reliable SMS service. Automating your business operations is a big win for your business – and your team.
- Send reminders
- Fill shifts faster
- Reduce admin costs
SMS for sales engagement.
Send SMS quotes and follow up on proposals to track opportunities, and keep the ball rolling with personalised two-way conversations.
- Close sales faster
- Manage conversations
- Track leads and conversions
I was amazed at the difference in open rates, engagement, and click-throughs. It’s so instant. The minute after I send an SMS, you can see revenue from our website spike. It’s crazy.
Nikki Barnett, Head of Marketing and Sales, Hamper Emporium
Read case studyOne powerful web portal, so many possibilities.
-
Reach more
people.Send and receive one or a thousand text messages straight from your web browser. Use automation – and skyrocket efficiency.
-
Personalisation,
at scale.Build trust with personalised, hyper-targeted messages. Use audience segmentation and pre-built templates to nail your comms.
-
One shared
inbox.Have two-way conversations, follow up on responses, and assign messages to teammates – all within one inbox.
-
Use your
favourite tools.With access to 85+ third-party integrations, make the connections that count – just plug SMS into the platform you use every day.
SMS – and more.
MMS
Increase engagement by adding a picture or a GIF to your messages.
Mobile landing pages
Stand out even more – send a personalised mobile landing page from your text message.
Email to SMS
Turn your emails into text messages, and stay efficient on the go. Easy.
Customer success story.
[SMS] makes sense for all businesses. I know when people connect, they’re more likely to trust.
Toby Cumpstay, Simply for Strings
FAQs.
Can I integrate text messaging into a CRM or software I already use?
You sure can. We’re partnered with over 85 third-party integrations. That means you can send SMS from a tool you’re already familiar with. Some of our popular SMS integrations are HubSpot, Shopify, Salesforce, and Netsuite. Explore our integrations marketplace.
What number can I send messages from?
We have different sender ID options you can choose from, such as dedicated numbers and alpha tags. Both options can help your customers recognise you as a trusted sender. Find the right sender ID for your business.
How many characters are in one SMS credit?
Good question. A standard SMS credit is 160 characters, including spaces. An emoji counts as two characters. And if your message contains Unicode characters or emoji, the character limit drops from 160 down to 70 characters. For more on this, check out our infographic.
How does your free trial work and what happens after?
When you sign up for a free trial, you’ll be able to log in to our online messaging hub to explore the inbox, features, automations, templates, and much more. You’ll also get 25 free credits to start with. Start your free trial today.
What are your payment plans like?
We offer a range of pricing plans, including Basics, Conversations, and Pro. If you need to send high volumes, ask us about advanced or custom plans. Our SMS experts will help you find the best option for your business. Browse our payment plans.