Staff Rostering

For industries that undertake staff scheduling and rostering such as emergency services, manufacturing and health, a big issue is efficient workforce management and communication. Finding yourself short staffed on the job can be a sales and profit killer. When you add the complication of a casual workforce in industries such as the hospitality industry, roster difficulties multiply.

Using SMS for staff rostering delivers improved customer service and business productivity. In some industries where it can help businesses avoid calling in agency services, SMS could represent significant cost savings; for emergency services SMS could be life saving.

Choose MessageMedia for Staff Rostering

RELIABILITY

Our SMS Gateway has a
track record of 99.9% uptime. We can offer you reliability like no other.

SERVICE EXCELLENCE

We have a passion for service and we are here to support you 24/7 via phones and emails.

EXPERIENCE

We have over 16 years of experience in SMS industry to support you and collaborate with your systems

What Our Customers Say

“MessageMedia saved hours and decreased “no shows” by as much as 25%. Financially, we are truly thankful!”

Steve Green


Voice Communication Manager,
Children’s Hospital of Westmead

healthcare

HEALTHCARE
“54% of our rostered database use English as a second language. SMS is the optimal way of communicating with them.”

Janeen Dyson


Staffing Services Manager,
Spotless

facility-management

FACILITY MANAGEMENT
“Employees accept or decline their shifts, which updates RosterLive in real time. We immediately had customers responding to the SMS they received.”

Rhys Williams


Chief Information Officer,
RosterLive

software

SOFTWARE

How to start sending SMS today

To start sending messages for your business, you need to have an account with us.

Accounts are created free of charge and you can even set one up yourself by signing up to a free trial.

You can of course give us a call if you rather discuss this with one of our specialists.

To support your business in sending SMS, we have three platform options for you:

  1. Web SMS: allows you to login to our Web SMS Manager and upload your own contacts, mail merge fields and use preset templates or create your custom messages.

  2. Email to SMS: allows you to send messages from your existing email programs. Simply send your email to mobilenumber@e2s.pcsms.com.au.

  3. SMS API: is an application interface to our SMS Gateway which you can integrate and enable “SMS Sending” for any business system you are using. We have 17 years of experience in this industry and a capable team in place which makes implementation a smooth journey.


Give us a call today and have a no obligation discussion with us.

WEB SMS

This option is perfect for business that want to login to a product and start sending straight away. Please visit Web SMS Page for a full product overview.

There are several features which will enhance your experience of sending SMS to your customers:

  1. 2-Way SMS: Turn your 1-way SMS to a 2-Way conversation. You can make use of reserved keyword feature to capture user options and their responses.
  2. Alpha Tags/Dedicated Numbers: Get receivers to identify senders instantly by sending from a reserved name or number
  3. Bulk SMS/Broadcast: Broadcast facility will allow you to send mass communication to a group of contacts while giving you an option to mail merge to personalize your messages.
  4. Reports and Analytics: We can generate reports for you that can give you visibility and stats around messages sent and received. If you have multiple roles within your account, then admin related reports and usage per user reports are also available for you.
  5. Delivery Report: Get confirmation on messages that have been delivered or received by the user.
  6. International Sending: We can send your messages globally at a very competitive rate giving you a one stop solution if your customer base is located globally.
  7. Landline Text to Voice: If you have a user base with lots of landline numbers and not many mobile phones then we can still reach out to them. We will convert your messages into a voice message and play that on a call to any landline user.

In addition, for a more detailed pdf guide on Web Manager please click here.

EMAIL TO SMS:

This is more suitable for businesses who prefer using an email client for editing messages and make use of contacts stored therein to send SMS. The only requirement is that each contact number should be saved with phonenumber@e2s.pcsms.com.au. Our server will receive your messages and convert it from Email to SMS and send it to your contact or distribution list. You can make use of mail merge in your email program for personalization.

Following features will enhance your experience of sending SMS via email:

  1. 2-Way SMS: Turn your 1-way SMS into a 2-Way conversation. You can receive replies to the inbox of your email notification.
  2. Alpha Tags/Dedicated Numbers: You can still send from a unique sender NAME.
  3. Bulk Processing: You can send to a distribution list from your email program and we will manage receiving these messages in bulk and sending to all your contacts.
  4. Flexible Formatting: Works with both HTML and Plain email formats
  5. Audit Trial: You can get details on all the messages sent from your email program within the SENT ITEMS of your program. Login to the WEBSMS Manager to get detailed reports from our servers.
  6. Landline Text-to-Voice: We can extend your reach by including landlines and the visually impaired by delivering your messages in text to voice
  7. International Sending: We can send your messages globally and expand the reach of the communication you are sending.

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your volumes, priorities and other requirements