Top 3 Industries Adopting Mobile Communications For Their Business

Posted by: MessageMedia

The digital revolution has touched every industry, in big and small ways. Being ahead of the curve with online and mobile technology has worked wonders for particular industries that are well-suited to the personal, immediate and convenient nature of SMS communication. Here’s a rundown of the top industries where SMS marketing and comms are making … Continued

Why you need two factor authentification – a retail perspective

Posted by: MessageMedia

Everyone knows online security is a hot-button issue. Having personal email or online accounts hacked is one thing, but criminals having access to retail accounts, with bank details, store credits and loyalty points is another thing entirely. This is why the giants of technology – Google, Twitter, Facebook, Apple, Microsoft – as well as many … Continued

Operational efficiency in call centres with SMS

Posted by: Bing Han, MessageMedia

The call centre industry is evolving as it responds to changes in the global business environment. Economic pressures, new technologies, increased competition and customer behaviour are all affecting the landscape. CRM magazine explored the main goals for contact centres and found that across the board, call centres are looking for ways to reduce costs and … Continued

2 Factor Authentication SMS for Peace of Mind

Posted by: Bing Han, MessageMedia

Smartphones have become a must have tool amongst today’s business professionals, with SMS in particular now one of the most popular ways we communicate with one another and online web browsing close to overtaking desktop as the preferred medium of choice. This naturally has given rise to concerns surrounding the security of online information and … Continued