Managing Your Workforce With Business SMS

Posted by: MessageMedia


MessageMedia: Managing Your Workforce With Business SMS

Running your own small business can be a hassle at times, especially when you have a large workforce to manage on top of recruiting new staff and tending to the general day-to-day operations of your organisation.  One of the more difficult aspects of running your workforce is maintaining clear lines of communication with staff, a task made much easier by our award-winning MessageMedia Employment SMS solutions. From sending appointment reminder sms messages to new staff (to let them know the time and date of their first day on the job for instance), to organising complex staff rosters via our staff rostering SMS; these simple yet powerful tools allow you to reach staff in a time-critical manner, ensuring your business has the talent it needs to continue running with minimal fuss.

Appointment Reminder SMS: Ensure New Hires Make a Strong Start

Whether your concern is reminding prospective candidates to show up for their job interview, or ensuring successful candidates are informed on the details of their first day on the job; our MessageMedia appointment reminder SMS is a simple two-way solution for increasing the punctuality of individuals within your HR/recruitment programs. For instance, you may be impressed by a particular person who applied for a customer service role at your retail store. You’ve agreed to an interview time, so all you need to do now besides preparing your interview questions is to set an automated SMS message to be sent to their smartphone 24 hours before the scheduled interview time, a friendly reminder of their important next-day commitment. Following this candidate’s successful interview, you can send them a congratulation text followed shortly after by another appointment reminder sms with the details of their first day on the job. And with various studies showing these un-intrusive reminders can cut no-shows by as much as 50%, this could be a simple way to improve the efficiency of your recruitment program.

Staff Rostering SMS: Maintain a Full Roster for an Effective Business

Every business owner knows how tricky staff rostering can be, especially if your workforce is a large and growing one, spread across a variety of departments and functions. Thankfully that’s where our MessageMedia Staff Rostering SMS function comes into play, giving you a simple tool for filling absentee shifts and managing last minute changes or emergencies to your staff rosters. For example, a staff member may call in sick meaning there is no one to man the cash register during a specific shift. Using our MessageMedia tool, you simply send out an SMS to all staff members relevant to the affected shift, with the first person to respond “Y” automatically assigned the shift. Those who respond after the shift has already been assigned will receive an automated message letting them know this spot has been filled.

Whatever the scale and scope of your business or organisation, call MessageMedia today on 1800 009 767 or visit us at to discuss how our Employment SMS solutions can help you manage your workforce with greater efficiency for a growing bottom-line.


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