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Five Ways Utility Companies Can Make Billing Payments Easy

Posted by: Tom Dupuche, Product Manager, MessageMedia

Getting bills paid on time is challenging for any business, especially utility companies. Late payment affects revenue while chasing bills wastes time and productivity. Enter FlickPay – the billing payment solution that could actually have your customers paying early! In busy times, paying bills is a low priority, especially when it’s a letter floating around … Continued

How SMS Automation Can Improve Your Business Communication

Posted by: MessageMedia

Today’s business is all about connectivity, be it between friends, employees, departments, your customers or prospects. Backed by the latest technology, it’s the 24X7 business eco-system, that has increased the pressure of performance. Phone calls and emails will always be present in our day-to-day communication but SMS can be a far less intrusive way to … Continued

The Power of SMS – A Two-Way Conversation with Your Customers

Posted by: Casey Waters

Think about the most recent SMS you received from a business or an organisation. The alert made you check your phone or smart watch – they certainly got your attention, but did any of them ask you to respond? SMS isn’t a replacement for email marketing, it’s a channel where a more informal conversation can … Continued

SMS Ordering to Increase Customer Satisfaction and ROI

Posted by: MessageMedia

Just when you thought online ordering couldn’t get any easier and faster, SMS ordering has made it possible. SMS ordering facilitates faster and more convenient customer orders to further enhance customer engagement and satisfaction, thereby, growing your business and increasing your return on investment (ROI). SMS ordering is useful just for the sole purpose of … Continued

SMS Marketing in the Food and Beverage Industry

Posted by: MessageMedia

In 2015, we published an article titled “Top 3 Industries Adopting Mobile Communications For Their Business”. These industries were health, retail and financial services that all benefited from different organisational advantages of SMS messaging. However, the food and beverage industry can also see great benefits coming from an SMS marketing campaign by driving up loyalty … Continued

How to Use Bulk SMS Service to Your Advantage

Posted by: MessageMedia

Mobile phone accounts have been outnumbering Australians since 2008 when it reached 21.26 million and surpassed the country’s total population. We are a generation of mobile addicts with phones often being the first thing on our minds when we wake up and the last thing before we go to bed. The Communications Report for 2013-14 … Continued

Four Unique Ways Your Company Can Use Business SMS Service

Posted by: MessageMedia

Message Media knows it is important to create memorable experiences for customers, and to differentiate your business from competitors. A way of doing this is by implementing SMS services for business. Business SMS service can be utilised for all sorts of purposes however this post will be primarily explaining how businesses who utilise SMS services … Continued

How To Boost Your Revenue With Public Holiday SMS Marketing

Posted by: MessageMedia

In this post, we’ll examine how you can boost your revenue with Public Holiday SMS Marketing. Characteristically, public holidays are responsible for decreased revenue across the majority of industries within our economy. The Australian Retail Association, for example, claims that, “the retail sector has experienced various economic difficulties from the manufacturing downturn, over regulation, an … Continued

Time is Money! Fill your Diary with Profits

Posted by: MessageMedia

When Time is Money, Fill your Diary with Profits If appointments are the lifeblood of your business, late cancellations or ‘no-shows’ can mean thousands of dollars in lost revenue and reduced staff productivity. This is especially true for industries that are characterised by high appointment costs such as health and finance & banking. Tight appointment … Continued

8 Golden Rules for Crafting a Winning Text Message

Posted by: MessageMedia

You should never underestimate the power of the humble text message for reaching your customers. It is an incredibly powerful channel – being ubiquitous, familiar, instant, personal and unobtrusive all at the same time. SMS marketing is hugely effective: studies show that over half of people have opted-in for one or more SMS campaigns from … Continued