When you run a busy business or organisation, “cash flow is king” as the old saying goes, and even a temporary disruption to your regular cashflow can cause serious problems. That’s why it’s imperative for customers and clients to pay on time, but in our hectic lives it’s easy to forget to pay an outstanding bill or go over a pre-set spending limit. That’s where Payment Reminder SMS solutions come into the picture, offering a simple yet powerful solution to this common problem of late, unpaid bills and fast approaching spending limits, which if breached can cost you and your customers a lot of time and money. Continue reading for further information and research on the benefits of SMS as a powerful tool for improving your cashflow with minimal fuss.
SMS Alert: Let Customers Know When Their Bill is Overdue
One of the simplest features of a Payment Reminder SMS capability is the ability to send a simple text message to a customer informing them their invoice is unpaid and overdue. This feature works for everything from unpaid phone, utility and gym bills to name just a few examples, to reminding a customer their latest instalment on a lay-by purchase has been missed. Payment Reminder SMS alerts also offer an important element of personalisation, allowing you to create your own written text to be incorporated into the automated reminder message, which might include providing a contact number or email address so they can directly discuss any payment issues with a customer service representative. You could even add a shortened URL link back to the payment gateway of your website, allowing the customer to immediately pay their outstanding bill, thus resolving the problem on the spot.
SMS Alert: Give Customers the Chance to Get Ahead of Their Bills
Even better than reminding someone when their bill is already overdue, a Payment Reminder SMS capability will allow you to message customers ahead of due date, offering them the attractive incentive of an early payment discount. This method is particularly effective, with international research conducted by IPA and the United States Agency for International Development in 2012 finding that SMS reminders improved the probability of on-time bill payments by 7-9%, and the ‘average days late’ dropped by 2 days per month. These payment reminders can be sent to a large number of customers at once via our bulk sms technology, with personalisation incorporated to enhance your customer relationships whilst maintain the integrity of your cashflow in a non-threatening manner.
SMS Alert: Save Your Customers Money and Keep them Happy
No one likes receiving a huge bill, especially when it’s completely unexpected – an all too common situation which has come to be known as ‘bill shock”. Thankfully MessageMedia can save your customers a lot of money, by sending them sms alerts once they’ve used a pre-set percentage of their monthly service or reached a certain level of spending. This can also save you the time and hassle of having to deal with customers who cannot afford to pay unexpectedly large bills, meaning everyone is a winner. This works for a whole range of services – from mobile, broadband, to pre-paid gym membership and beyond.
Whatever the scale and scope of your business or organisation, call MessageMedia today on 1800 009 767 or visit us at www.messagemedia.com.au to learn how our Payment Reminder SMS solutions can improve your cashflow and boost your bottom line with minimal fuss.