How SMS Automation Can Improve Your Business Communication

Posted by: MessageMedia

Today’s business is all about connectivity, be it between friends, employees, departments, your customers or prospects. Backed by the latest technology, it’s the 24X7 business eco-system, that has increased the pressure of performance. Phone calls and emails will always be present in our day-to-day communication but SMS can be a far less intrusive way to … Continued

SMS Ordering To Increase Customer Satisfaction & ROI

Posted by: MessageMedia

Just when you thought online ordering couldn’t get any easier and faster, SMS ordering has made it possible. SMS ordering facilitates faster and more convenient customer orders to further enhance customer engagement and satisfaction, thereby, growing your business and increasing your return on investment (ROI). SMS ordering is useful just for the sole purpose of … Continued

Four Unique Ways Your Company Can Use Business SMS Service

Posted by: MessageMedia

Message Media knows it is important to create memorable experiences for customers, and to differentiate your business from competitors. A way of doing this is by implementing SMS services for business. Business SMS service can be utilised for all sorts of purposes however this post will be primarily explaining how businesses who utilise SMS services … Continued

Business SMS VS Push Notifications

Posted by: MessageMedia

  Business SMS and push notifications are both great methods for communicating with an engaged customer base. There’s no questioning that the mobile device is the most effective way to reach your audience in real time. Your customers are mobile and each have a different preference, it’s important for marketers to choose the right communication … Continued

7 Reasons SMS Should Be Used For Customer Engagement

Posted by: MessageMedia

We love our mobile phones and there’s no doubt about it. Imagine a world without your smartphone! How would you entertain yourself or go about your daily business? Chances are you more than likely check your mobile phone even when it’s not even ‘Buzzing’. We can access our e-mails, favourite applications, the internet, news article … Continued

7 Invaluable Tips that will Increase your SMS marketing effectiveness

Posted by: Mairead Walsh, MessageMedia

Author: Mairead Walsh, Account Manager -Channel Partners at MessageMedia Congratulations, your customers have trusted you with the key to their most personal place – their phone, I have no doubt it has taken a lot of hard work to earn their trust. Because of the intimacy of this channel, SMS marketing can drive great results, … Continued

3 Habits of Successful SMS Users

Posted by: MessageMedia

Author: David McCoy, Account Manager at MessageMedia On the 3rd December in 1992 the first SMS was sent, it was wonderful and the world turned its head. (1) By 2010 it became the most widely used data application. Then, came the rise of a dreaded supervillain, the smartphone. What on earth did we do without … Continued

Contact Centre Week: The Omni of Things to Come

Posted by: Dimitri Tsitsikas, MessageMedia

Author: Dimitri Tsitsikas, Director, Strategic Relationships at MessageMedia Listening to a guest speaker in year 8 I remember vividly being told to seal my lips (it was more like shut them) to remain silent and possibly just possibly may hear something that will inspire. Listening (with lips sealed) to some of the speakers at Contact Centre … Continued

Managing Your Workforce With Business SMS

Posted by: MessageMedia

  MessageMedia: Managing Your Workforce With Business SMS Running your own small business can be a hassle at times, especially when you have a large workforce to manage on top of recruiting new staff and tending to the general day-to-day operations of your organisation.  One of the more difficult aspects of running your workforce is maintaining … Continued

The Power of SMS For Your Business

Posted by: MessageMedia

  MessageMedia & the Power of SMS In today’s multifaceted and rapidly evolving business environment, the modern business owner has a plethora of marketing channels at their disposal to effectively communicate with their customers and clientele. From online banners, social media, radio and beyond, the choices are seemingly endless. However many business owners and managers of … Continued